BuildOT Copilot is the AI building management assistant inside BuildOT One, the MachineSens IoT cloud platform. Operators ask questions about their buildings and get plain-language summaries, explanations and recommendations based on verified platform data, not guesses. Operators decide what to do next and can take an insight into automation or maintenance workflows.
| Key fact | Detail |
|---|---|
| Module | BuildOT Copilot (BuildOT Intelligence, AI and Copilot) |
| Part of | BuildOT One |
| What it does | Summarises performance, explains anomalies, answers questions and recommends actions |
| Data sources | Energy and utility analytics, AirBMS and asset telemetry, predictive and fault detection outputs, automation and operational events, historical trends |
| Integrations | Automation Hub and FM360 workflows, insight panels across other modules |
| Typical users | Facilities managers, energy managers, operations directors, portfolio owners |
| Grounding | Insights built from BuildOT One data, fault events and computed analytics. Copilot does not calculate metrics or change settings |
What BuildOT Copilot does
- Answers questions. Ask about energy, assets, comfort or operations in plain language and get a contextual reply.
- Summarises performance. It condenses building conditions, anomalies and trends into short summaries.
- Explains anomalies. It uses trends and system behaviour to describe what may be driving a detected issue.
- Recommends next steps. Suggestions cover optimisation, maintenance and operational improvements.
- Links insight to action. Operators can turn a recommendation into an Automation Hub rule or an FM360 work order. Copilot does not change building settings itself.
AI building management features
- Conversational Copilot workspace for exploring building data
- AI-powered summaries of performance and conditions
- Insight generation across energy, assets, comfort and operations
- Anomaly interpretation with supporting data
- Guided investigations using structured queries
- Recommendation engine
- Structured output with summary, observations, probable causes, recommendations, confidence and supporting evidence
- Embedded insight panels in modules such as Energy, AirBMS, FM360 and Sustainability and ESG
- Intelligence dashboard of insights, anomalies and recommendations across the portfolio
- Investigation views with detailed breakdowns and supporting data
- Guardrails so the AI explains and recommends but does not calculate metrics or invent data
How BuildOT Copilot works
- Ground. A deterministic evidence engine builds every insight from real data, fault events and computed analytics.
- Narrate. A language layer explains, summarises and recommends. It does not compute metrics or invent causes.
- Decide. The output shows its confidence and supporting evidence, and the operator chooses what to do next.
Who uses it
Operations teams use BuildOT Copilot to understand dashboards faster. It assists operators and does not replace their judgement. Managers use it to review many buildings without reading every chart. It helps share expert-level insight across a portfolio, so results do not depend on one specialist.
Works with
- Predictive Center provides anomalies and fault outputs to explain
- Automation Hub where operators can turn recommendations into rules
- FM360 where operators can raise work orders from recommendations
- Energy and Utilities supplies consumption analytics
- Report Hub can carry insights into reports
- Air quality products supply room-level data
- Solution page: Building performance management
Frequently asked questions
Does BuildOT Copilot make up answers?
It is designed not to. Metrics come from verified platform analytics, and the AI is used to explain, summarise and recommend. It does not compute metrics or create synthetic data.
What can I ask it?
Questions about building performance, anomalies, energy, assets and operations, based on the data in your BuildOT One account.
Can it act on its own?
No. Copilot explains and recommends. A person chooses whether to turn a recommendation into a rule or work order, and the usual permissions and approvals apply.
Is it a separate product?
No. It is a module of BuildOT One and uses the same data as the rest of the platform.
Explore all BuildOT One modules
Try BuildOT Copilot on your own building data. Request a demo
